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eThekwini water rationing: Full list of affected areas

Mercury Reporter|Published

The eThekwini Municipality has released the list of areas facing temporary water rationing as it works to restore stability to the system.

Image: File

The eThekwini Municipality has released a list of areas affected by a temporary water rationing plan which has been put in place as the distribution network stabilises.

The municipality in a joint statement with bulk water supplier uMngeni-uThukela Water had released information on the plan late on Saturday. The matter came about due to a damaged valve at the Nagle Dam which had affected the supply of raw water and ultimately had left reservoirs low.

This led to water disruptions across different parts of the municipality.

On Sunday, the municipality said in a statement that uMngeni-uThukela Water, which is responsible for the repair work, had confirmed that the damaged valve had been successfully repaired. 

“As a result, the Durban Heights Water Treatment Works will be able to operate at full treatment capacity from tomorrow, 16 March 2026. This will allow the plant to process the maximum volume of water and begin replenishing the broader distribution network.

“However, while treatment capacity will be restored, the full recovery of the reticulation system will take time. The stabilisation and replenishment of reservoirs and pipelines across the network is expected to take up to two weeks.”

To support system recovery, the municipality, working in collaboration with uMngeni-uThukela Water, has implemented a system stabilisation and water rationing plan aimed at restoring stability to the water supply network.

Under the temporary rationing plan currently being implemented across affected systems and reservoirs, some consumers will receive water during the morning only, while others will receive water during both the morning and afternoon until the system stabilises.

The municipality said these measures are temporary and are intended to restore stability to the network as quickly as possible while minimising widespread outages.

The following areas are affected: 

Northern Aqueduct Supplied Reservoirs and Areas

Aloes, Avoca, Phoenix, Mount Moriah, KwaMashu, Ntuzuma, Inanda, Mzinyathi, Etafuleni, Newlands, Effingham, Mountview, Trenance, Oaklands, Buffelsdraai, Parkgate, Amouti / Amaoti, La Lucia, Gateway, Glenashley, Beachway, Umhlanga, Durban North, Sea Cow Lake, Springfield and Mount Edgecombe

Southern Aqueduct Supplied Reservoirs and Areas

Northdene, Queensburgh, Malvern, Chatsworth, Shallcross, Savannah Park, Parts of Nagina, KwaSanti, Mawelewele, Welbedacht East, Welbedacht West, Luganda, Inteke, Klaarwater, Montford, Risecliffe, Moorton, Crossmoor, Woodhurst,  Arena Park, UMlazi, Nsimbini, Folweni, Golokodo, Westville and Dawncliffe.

Durban Heights Reservoir 1 Supplied Areas

Pinetown, Sarnia, Westmead, Nazareth, Moseley Park, Cowies Hill, KwaDabeka, Clermont, Berkshire Downs and New Germany Industrial

The municipality also said that water tanker schedules are co-ordinated through ward councillors and residents must liaise with them to get updates on the schedule for their respective areas.

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