We’re not running out of water. We’re leaking it

Anita Nkonki and Wendy Jasson Da Costa|Published

The dreaded Day Zero has arrived in South Africa, not as a single national water apocalypse, but as a network of towns running dry from broken pipes, aging infrastructure, and municipal mismanagement.

Across provinces, communities are enduring prolonged outages, erratic supply, and dry reservoirs at the household level, even as many major dams remain full.

From Lindley to Ugu in KwaZulu-Natal, residents have taken to the streets in frustration, queuing at tankers, drilling boreholes, and rationing every drop as ageing pipes, failing treatment plants and institutional dysfunction bring local systems to their knees.

Water management specialist Professor Anthony Turton says the country faces induced scarcity rather than environmental scarcity.

“If we take into consideration the total water resource of the country and we factor in the reserve (Basic Human Needs and Ecological Flows) then we ran out of water in 2002. However, at the moment we have a relative abundance because most dams are more than full. We can therefore think of an induced scarcity. This is a localized scarcity caused by institutional failure somewhere along the total supply chain.”

Turton says small towns have been deeply impacted but generally under-reported.

“The fact that the Platform for a Water Secure Gauteng (PWSG) was created is an admission that the national government is aware of the risk in the three metros, Johannesburg, Ekurhuleni, and Tshwane, but Durban is actually at higher risk.”

Turton warns that because the core problem is institutional failure, there is no single silver bullet fix until the management of water is depoliticised. 

“The current approach is to apply inappropriate solutions to misdiagnosed problems. This is profitable and lies at the heart of the business model sustaining the water mafia. They have a vested interest to sabotage the system because their business model is about converting a crisis into a cash flow. This is how the tanker mafia operates.”

Turton believes that Cape Town has become the “blueprint” for the country with its diversified mix that includes the desalination of seawater, recovery of water from waste, and managed aquifer recharge.

“These three platforms are reliable and have been successfully implemented in water-constrained cities like Perth and Melbourne. The technologies are robust and the economics are understood. Cape Town will thrive even as Johannesburg and Durban wither and slowly die. The lessons from Cape Town must be elevated to other metros,” said Turton.

The South African Local Government Association (SALGA) concurs that the country is not facing one single “national Day Zero,” but rather a series of localised water security crises driven by different factors: drought, delayed bulk and resource, ineffective catchment management agencies, infrastructure failures, flood disaster impacts ageing treatment plants, electricity disruptions, poor source availability, and rapid urban growth.

Lerato Phasha SALGA’s Acting Chief Officer for Municipal Finance and Fiscal Policy says these water crises manifest differently across municipalities, so they prefer to speak of “multiple localised Day Zero risks,  rather than a single national event as it allows for more accurate planning and targeted interventions. However, the major challenge is that Salga has limited data to work with, which makes it difficult to quantify and diagnose the magnitude of the challenge. She says the shortages are being experienced in almost every province, but the drivers are different. And while not all communities face immediate Day Zero conditions, the “system stress” is widespread, said Phasha.

 

“The Western Cape and Northern Cape face hydrological drought and climate pressures. Gauteng and large metros face infrastructure capacity (mostly due to aged infrastructure), demand growth, and system fragility as well timeliness of water resources for bulk supply at the national level. The Eastern Cape experiences a combination of drought, ageing systems, and financial strain. And in other provinces this would be delayed recovery from floods like eThekwini April 2022 floods due to poor resilience, recent Limpopo and uMthatha floods.”

Phasha warned that the country faces a severe skills shortage including engineers, technologists, and specialists in asset management and demand management.

She said the skills gap also affects compliance with Blue Drop/Green Drop standards which is the quality of municipal drinking water and wastewater management. 

“Salga continues to advocate for national programmes that rebuild technical capacity in the sector. Again, data on the country’s skills gap in all spheres of government limits the quantifying of the magnitude of this problem with attraction, recruitment, and retention,” she said.

In his budget speech last month, Finance Minister Enoch Godongwana said that “In water, investments are directed towards high-impact bulk water augmentation schemes, refurbishment of ageing infrastructure and the completion of strategic projects that support economic nodes, agriculture and household supply.”

Hellen Booysen the director of  Irrigation Survey and Design which specialises in geo-hydrological and hydrological assessments, says they've worked across the country and the same challenges are experienced everywhere.

“The pipelines keep breaking, and the municipalities just don’t have the funds to fix them properly. It’s not only the pipes; you need fittings, machinery, labour, and the costs just spiral. Some towns have been without water for weeks, even months.”

Booysen says some areas on the South Coast have gone without water continuously for three weeks to two months. In some towns, water comes back briefly, only to stop again when a pipe bursts, it’s a continuous problem.

Despite the exorbitant costs involved, Booysen says there’s been a noticeable surge in the number of requests they've received for boreholes from places across the country. 

Private homes, office blocks, shopping malls, even hotels in big cities like Johannesburg are drilling to secure their own water, so they don’t run dry when people visit or live there.”

She says that last year the government tightened regulations on boreholes, and the cost for a domestic borehole can reach up to R150 000. 

“The yield depends entirely on the geology. Some boreholes are 20 metres, some 100 metres; I once did one near Clanwilliam in the Western Cape that was 500 meters deep. You need a proper geophysical survey first, because in places like Centurion, sinkholes make drilling complicated.”

Booysen says the situation is dire and heartbreaking: "I'm scared for my children, my grandchildren, that there won't be fresh water left when they are adults. I've been on site visits to apartments where neighbours are literally shooting at each other. It's a war; water has become like gold, and people are now physically fighting over it."

She said another reason for regulating boreholes is that last year a Gauteng man dug a borehole in his garden, which damaged the Gautrain bridge and left it out of commission for an extended period.

Engineering expert Tshidi Mndzebele agrees with other experts that South Africa’s water crisis isn’t caused by a lack of water but because of failing infrastructure.

 

National assessments show that nearly 47% of treated water never reaches consumers, lost to leaks, ageing pipelines, illegal connections, and inadequate maintenance. Municipalities alone lost R14.89 billion worth of water in one year, highlighting the staggering economic cost.

“For decades, maintenance has been reactive instead of proactive,” says Mndzebele.

“Engineering systems require continuous asset management. Without it, infrastructure inevitably fails.” She adds that immediate improvements are possible through pressure management, leak detection, smart monitoring, and structured maintenance, long before building new dams or pipelines.

"Water security is fundamentally an infrastructure issue, and infrastructure problems are solvable when engineering solutions are prioritised," says Mndzebele, urging government and municipalities to collaborate with engineers to professionalise water management and protect communities from ongoing outages.

Residents, community organisations, and businesses have increasingly turned to boreholes as water outages persist across parts of the country, with groundwater emerging as one of the most relied-upon alternative sources.

In several suburbs, boreholes installed at schools, churches, and private properties are supplying water to surrounding households. For families unable to afford bottled water or private tanker deliveries, these installations have become a primary source of daily supply.

While experts caution that boreholes are not a long-term solution to broader infrastructure failures, officials acknowledge that groundwater has helped mitigate the impact of ongoing disruptions. They warn that borehole water must be tested and properly managed to ensure it is safe for human consumption.

Amid rising demand, the Department of Water and Sanitation has published draft regulations aimed at strengthening oversight of borehole drilling and groundwater use.

The department says unregulated drilling poses risks to underground water reserves.

“Unregulated borehole drilling can damage underground water supplies,” the department states in the draft document.

It adds that the proposed regulations aim to “improve data collection, streamline SANS standards for drilling, and prevent unqualified drillers from causing long-term environmental damage.”

The draft regulations are currently open for public comment.

The department estimates that between 80,000 and 100,000 boreholes are drilled annually.

“An estimated 80,000 to 100,000 boreholes are being drilled annually. The data generated through the drilling of this number of boreholes can enhance the knowledge of the occurrences and utilisation of groundwater tremendously and thus it is imperative to get the data onto the Department's databases. At the same time, it will enhance the Department’s ability to execute its mandate to protect, manage, and control the groundwater resources of the country.”

The draft further states that new boreholes will require geosite identifiers from the NGA before drilling on any aquifer can commence.

“The water user or driller of the geosite must capture and provide, at a minimum, the drilling data on the NGA, in line with the Standard Descriptors for Geosites (SDG), and within two months after the closure of the registered project on the Geosite Identification Allocator Tool (GIAT).”

“The benefit of registering includes opportunities to receive training as part of the Southern African Development Community, Groundwater Management Institute (SADC GMI) capacity building on borehole drilling activities, continuous information sharing, and distribution among others.

In addition, the Department has noticed that currently there are no legal and licensing requirements for borehole drilling companies in South Africa. The Department is at an early stage of planning the development of the framework for regulating drilling activities in South Africa. The Department’s intention is not to license borehole drilling companies but rather to regulate borehole drilling activities,” the registration reads.

According to the DWS, failures in municipal distribution systems are now the biggest driver behind water access problems across the country, even as official figures show that access to at least a basic level of water service has expanded dramatically since the end of apartheid.

“Most failures in access to water are due to failures in the municipal distribution and reticulation systems,” the department said.

It is revealed that the national access to at least an RDP-level water service has risen from 55% in 1994 to about 90% in 2026, but the reliability of those services has deteriorated sharply over the same period, data from Statistics South Africa and the DWS’s Blue, Green and No Drop reports reveal.

“This means that, while many more people have access to a tap, water often does not come out of the tap or is not safe to drink.”

The department also confirmed that parts of the country are already experiencing water shortages, particularly in the southern coastal regions.

“The areas facing challenges are in the southern coastal parts of the country. The Algoa and the Garden Route water systems are experiencing short-term water shortages and water restrictions are in place with associated regulatory instruments (gazette notices or restrictions notices),” DWS said.

“Water shortages in the Garden Route and Algoa Systems are a combination of below normal streamflow caused by drought and municipal infrastructure challenges in most municipalities,” the department said.

DWS says South Africa’s ageing water infrastructure has also left systems increasingly exposed to extreme weather events and climate shocks.

“Due to the poor condition of much of South Africa’s municipal water distribution infrastructure, the infrastructure becomes more vulnerable to extreme weather and sudden climate shocks,” the department said.

The department further warned that the country remains highly drought-stressed, particularly in the western and eastern provinces and parts of the Northern Cape, where repeated drought cycles have already disrupted supply and forced emergency interventions.

“SA is also a drought-stressed country with severe droughts in the western and eastern provinces, as well as the Northern Cape, which have repeatedly disrupted water supply, forcing emergency measures and highlighting weak municipal storage and distribution systems.”

To address some of the gaps, the department said it has launched a nationwide programme aimed at developing alternative water sources for communities that remain unserved or where infrastructure has collapsed.

“Where old infrastructure exists, but has been neglected and abandoned, this programme will seek to rehabilitate such infrastructure.”

While the country’s water woes continue, Water and Sanitation Minister Pemmy Majodina has warned that corruption within the water sector is worsening supply challenges, delaying infrastructure projects, and eroding public trust in the management of one of South Africa’s most critical resources.

Speaking at the launch of the Water Sector Anti-Corruption Forum, Majodina said corruption in the sector is not a victimless crime in a water-scarce country like South Africa, describing it as “a direct assault on human dignity and national development”.

The forum, launched in partnership with the Special Investigating Unit (SIU), aims to tackle fraud and corruption across the water value chain following a corruption vulnerability risk assessment that identified the sector as particularly exposed to wrongdoing.

Majodina said corruption manifests in several damaging ways, including inflated infrastructure contracts, collusive tender processes, manipulation of supply chains, and the diversion of funds meant for maintaining water infrastructure.

These practices, she warned, have tangible consequences for communities, including stalled dam projects, failing wastewater treatment plants, polluted rivers, and delays in critical bulk water schemes.

“Every rand lost to corruption is a rand not spent on fixing leaks, expanding supply schemes, or protecting our freshwater ecosystems,” Majodina said.

She says the forum will bring together government, law enforcement agencies, civil society, and the private sector to strengthen coordination in combating corruption and improving accountability.